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Customer support
AI support agents, ticket deflection and knowledge-base Q&A
How to choose
Resolution rate
Knowledge-base integration
Human handoff
Pricing model
Recommended tools
Glean
Enterprise AI
4.6
Enterprise AI search and assistant that connects internal company data for workplace Q&A and agents.
Enterprise knowledge searchInternal Q&AWorkflow agents
CustomFull review →
Sierra
Enterprise AI
4.5
Bret Taylor's enterprise AI customer-service agent platform, adopted by many leading companies.
Customer serviceConversational agentsTicket automation
CustomFull review →
Fin (Intercom)
Enterprise AI
4.3
Intercom's AI support agent — pay per resolution, with category-leading resolve rates.
SaaS supportE-commerce after-salesTicket deflection
$0.99/resolutionFull review →
FAQ
Which AI tools are best for Customer support?
We recommend Fin (Intercom), Sierra, Glean.
What to consider when choosing AI tools for Customer support?
Resolution rate, Knowledge-base integration, Human handoff, Pricing model.
What can AI do for Customer support?
AI support agents, ticket deflection and knowledge-base Q&A